1. How to place an order for photo restoration?
You can place an order directly in our store. The first order is only $9.9 (limited to half-body photos, either black-and-white or color).
2. Will the restored photos look like the original ones?
Our restored photos have a similarity of over 90% to the original, but clothing and background might vary depending on the photo’s clarity. Please refer to the restoration samples on our homepage. If you’re satisfied with the effect, you can place an order. If not, we recommend trying our first-order experience.
3. What if I have many photos to restore?
If you have multiple photos that need restoration, we can offer you a special price. Please contact our customer service by sending your photos first. You can reach us via the blue button at the bottom right of the website or email us at [email protected].
4. How can I trust the restoration quality before placing an order?
You can view the restoration examples on our homepage. If you are satisfied, you can place an order for a half-body photo at just $9.9 as a trial.
5. How can I learn photo restoration techniques?
Please contact our online customer service to see if you’re suitable for our training. If you qualify, we will provide a special offer. Our course lasts for one year, ensuring that you can resolve any problems encountered during the learning process. Please consult our customer service for more details.
6. How can I contact you?
You can talk to our online customer service by clicking the blue button at the bottom right of the website (working hours are from 8:00 AM to 10:00 PM Central Time, GMT-5). Alternatively, you can email us at [email protected].
7. My photo is severely damaged. How can it be restored?
Please contact our online customer service and send your photo as an attachment. Our team will evaluate the damage and provide a solution based on the photo’s condition.
8. Can I promote your services?
Absolutely! Our promotion plan will be launched soon, so stay tuned.
9. What is the size of the restored photos?
The standard restored photos are 2K resolution. If you need higher resolution, we offer free enlargement up to 5000×5000 pixels. For larger sizes (up to 20,000×20,000 pixels), there will be additional charges. Please contact customer service for more details.
10. Do you offer framing services for the restored photos?
Currently, we only deliver the restored photos in digital format. If there is significant demand, we may consider adding framing services in the future.
11. How many people can you restore in a group photo?
Typically, we can restore group photos with up to 10 people. For larger groups, we need to assess the clarity of the faces. The restoration quality will depend on the photo’s condition, so we recommend discussing the specifics with our online customer service.
12. Do you offer other services besides photo restoration?
In addition to old photo restoration, we plan to launch services such as artistic portraits, wedding photos, and family photo composites. All you need to do is provide the original photos, and we will use technology to create the final product. Feel free to contact us with any photo-related needs.
If your question is not listed above, don’t hesitate to contact our online customer service immediately!